Privacy Policy

Last Updated: 18 June 2026

This privacy policy explains how echo-volt collects, uses, and protects information provided through our website and services. We are committed to maintaining the confidentiality and security of your personal data.

1. Information We Collect

Information You Provide Directly

When you interact with our services or submit inquiries, we may collect:

• Full name and company details
• Email address for correspondence
• Service preferences and requirements
• Information included in your messages to us

Automatically Collected Information

When you visit our website, certain technical data may be collected automatically:

• Browser type and version
• Operating system information
• Pages visited and time spent on our site
• Referring website addresses
• IP address (anonymized for analytics purposes)

2. How We Use Your Information

The information we collect serves specific operational purposes:

• Responding to service inquiries and consultation requests
• Providing information about our warehouse management solutions
• Improving our website functionality and user experience
• Maintaining records of client communications
• Ensuring technical security and preventing fraudulent activity

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located within the United Kingdom and European Economic Area.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but continuously review and update our protection methods.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only in these limited circumstances:

• With service providers who assist in operating our website or conducting business activities, bound by confidentiality agreements
• When required by law, court order, or governmental regulation
• To protect our rights, property, or safety, or that of our clients

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information about our cookie practices, please review our Cookies Policy.

6. Your Rights

Under UK data protection legislation, you have specific rights regarding your personal information:

• Right to access the personal data we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your data in certain circumstances
• Right to object to processing of your personal data
• Right to request restriction of processing
• Right to data portability

To exercise any of these rights, contact us using the details provided below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Service inquiry data is typically retained for three years following the last contact, after which it is securely deleted.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The date of the most recent revision will be indicated at the top of this page. Continued use of our website following any modifications constitutes acceptance of the updated policy.

11. Contact Information

We will respond to all legitimate requests within thirty days.